Adventist Health specialty clinics earn top marks for patient experience

Nov 21, 2024
Hidden Valley Lake Behavioral Health team
Hidden Valley Lake Behavioral Health team
General Surgery team
General Surgery team

The General Surgery and Hidden Valley Lake Behavioral Health clinics have been recognized for achieving a position in the 1st percentile for patient experience across Adventist Health Specialty clinics for three consecutive quarters. This accomplishment highlights the intentional, patient-centered care these teams provide daily and underscores the high standards they uphold.

Under the leadership of their manager, Deanna Mock, these teams consistently operate as proactive problem solvers for their patients, both in and out of the office. This exceptional level of patient engagement is the result of collaboration not only among the staff but also with the physicians, who lead efforts to improve both clinical and operational outcomes.

Together, they form a strong team dedicated to saying “yes,” caring for patients and creating a positive experience for everyone who walks through their door.

More News

Save the Date for Our 20th Annual Golf Tournament!

Our 20th annual golf tournament will take place on May 22, 2025, at the Hidden Valley Lake Golf Course! This year, proceeds will go toward...
More about Save the Date for Our 20th Annual Golf Tournament!

Employee Giving Corner: Becky Flaherty

Becky Flaherty, Administrative Assistant I have always believed in helping others any way I can. I have worked for Adventist Health Clear Lake for 28...
More about Employee Giving Corner: Becky Flaherty